Customer Service Representative

3 weeks ago


Islamabad, Islamabad, Pakistan Elite Outsourcing Full time

CSR is responsible for selling a company's products or services to potential and existing customers. Their primary duties include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and benefits of the products or services offered.

CSRs may also be responsible for processing orders, resolving customer complaints, and maintaining accurate records of customer interactions and sales. Successful CSRs must possess excellent communication and customer service skills, be comfortable using computer systems and software, and be able to work in a fast-paced, goal-oriented environment.

Job Specification

Education: A high school diploma or equivalent is usually required. Some companies may prefer or require a college degree, especially for more specialized or technical sales roles.

Sales skills: Strong sales skills, including the ability to persuade, negotiate, and close deals, are essential for a CSR.

Communication skills: Excellent verbal and written communication skills are essential for a CSR, as they will be interacting with customers and colleagues on a daily basis.

Customer service skills: A CSR must be able to provide excellent customer service, including listening to customers' needs and concerns and responding in a helpful and timely manner.

Computer skills: Many companies use computer systems and software to manage customer interactions and sales, so CSRs should be comfortable using these tools.

Product knowledge: A CSR should have a good understanding of the products or services they are selling, including their features, benefits, and pricing.

Goal-oriented: CSRs should be comfortable working in a fast-paced, goal-oriented environment, as they will be expected to meet sales targets and other performance metrics.

Adaptability: CSRs should be able to adapt to changing customer needs, product offerings, and sales strategies.

Teamwork: CSRs often work as part of a team, so the ability to collaborate with colleagues and share knowledge and resources is important.

Ethical behavior: A CSR must behave ethically and with integrity, following company policies and industry regulations.

Telecommunications - Rawalpindi, Pakistan

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan beBeeCustomerService Full time 5,500,000 - 7,000,000

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to our clients via phone calls.


  • Islamabad, Islamabad, Pakistan Smart Resource Full time

    Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...


  • Islamabad, Islamabad, Pakistan MAKJ International Group Full time

    This is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize scripts and adapt quickly to changes in customer needs.Job...


  • Islamabad, Islamabad, Pakistan Codistan Ventures Full time

    Direct message the job poster from Codistan VenturesHR Professional | Public Administration | HR Operations & Compliance| Talent Acquisition & Recruitment | ODOO HRM & Payroll SpecialistWe are looking for a Entry level Customer Chat Support Representative, who will act as a liaison, provide product/services information and resolve any emerging problems that...


  • Islamabad, Islamabad, Pakistan Textar Technologies Full time

    Job DescriptionThe primary role of the customer service representative is to interact with customers to address their concerns, answer their questions, and assist them with their needs. A customer service representative will often make quotations, answer customer phone calls and emails, and respond to customers' questions and concerns.Job...


  • Islamabad, Islamabad, Pakistan Spantronics Pvt Ltd Full time

    Hiring energetic Customer Service Representatives for our Rawalpindi Branches.Spantronics is hiring youth and training them with the perfect learning experience, enabling them to succeed. Make Spantronics the key to your career success.Do you have exceptional spoken English and expert sales skills? If yes, Spantronics is seeking Customer Service...


  • Islamabad, Islamabad, Pakistan Pulse Logic Full time

    Customer Service Representative Pulse Logic, Pakistan As a Customer Service Representative at Pulse Logic, you will play a pivotal role in ensuring our customers receive the best possible service. Your responsibilities will include:Customer Interaction: Engage with customers via phone, email, or chat to address inquiries, provide information, and resolve...


  • Islamabad, Islamabad, Pakistan Codistan Full time

    Direct message the job poster from Codistan VenturesHR Professional | Public Administration | HR Operations & Compliance | Talent Acquisition & Recruitment | ODOO HRM & Payroll SpecialistWe are looking for an entry-level Customer Chat Support Representative, who will act as a liaison, provide product/services information, and resolve any emerging problems...


  • Islamabad, Islamabad, Pakistan RingCould Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional customer experiences and resolving inquiries promptly and efficiently. As a Customer Service Representative, you will serve as the primary point...


  • Islamabad, Islamabad, Pakistan Pulse Logic Full time

    As a Customer Service Representative at Pulse Logic, you will play a pivotal role in ensuring our customers receive the best possible service. Your responsibilities will include:Customer Interaction: Engage with customers via phone, email, or chat to address inquiries, provide information, and resolve issues.Product Knowledge: Develop a deep understanding of...