
Customer Service Representative
20 hours ago
CSR is responsible for selling a company's products or services to potential and existing customers. Their primary duties include making outbound sales calls, responding to customer inquiries and concerns, and providing information about the features and benefits of the products or services offered.
CSRs may also be responsible for processing orders, resolving customer complaints, and maintaining accurate records of customer interactions and sales. Successful CSRs must possess excellent communication and customer service skills, be comfortable using computer systems and software, and be able to work in a fast-paced, goal-oriented environment.
Job SpecificationEducation: A high school diploma or equivalent is usually required. Some companies may prefer or require a college degree, especially for more specialized or technical sales roles.
Sales skills: Strong sales skills, including the ability to persuade, negotiate, and close deals, are essential for a CSR.
Communication skills: Excellent verbal and written communication skills are essential for a CSR, as they will be interacting with customers and colleagues on a daily basis.
Customer service skills: A CSR must be able to provide excellent customer service, including listening to customers' needs and concerns and responding in a helpful and timely manner.
Computer skills: Many companies use computer systems and software to manage customer interactions and sales, so CSRs should be comfortable using these tools.
Product knowledge: A CSR should have a good understanding of the products or services they are selling, including their features, benefits, and pricing.
Goal-oriented: CSRs should be comfortable working in a fast-paced, goal-oriented environment, as they will be expected to meet sales targets and other performance metrics.
Adaptability: CSRs should be able to adapt to changing customer needs, product offerings, and sales strategies.
Teamwork: CSRs often work as part of a team, so the ability to collaborate with colleagues and share knowledge and resources is important.
Ethical behavior: A CSR must behave ethically and with integrity, following company policies and industry regulations.
Telecommunications - Rawalpindi, Pakistan
#J-18808-Ljbffr-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan Inova BPO Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...
-
Customer Service Representative
4 weeks ago
Islamabad, Islamabad, Pakistan The Achiever's Full timeGet AI-powered advice on this job and more exclusive features.Company DescriptionThe Achiever's specializes in B2B real estate and medical campaigns, offering tailored solutions and exceptional service. Our focus is on delivering value to clients through customized strategies and outstanding support. We are dedicated to enhancing business outcomes with our...
-
Customer Service Representatives
20 hours ago
Islamabad, Islamabad, Pakistan Smart Resource Full timeCustomer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...
-
Customer Service Representative
8 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Service Representative - Educational CampaignsJob Description:We are seeking a highly motivated Customer Service Representative to promote our educational services across the globe.Main Responsibilities:Promote company services by contacting potential customers worldwide.Effectively address customer issues, complaints, and inquiries in a timely...
-
Customer Services Representative
2 weeks ago
Islamabad, Islamabad, Pakistan 247 Virtual Solution Full timeCustomer Services Representative - Medical BillingThis is a full-time night job. We are seeking Customer Service Representatives who are willing to work night shifts and are passionate about their work. The ideal candidate should value hard work and punctuality.Job SpecificationGood command of spoken EnglishAbility to learn new skills quicklyAbility to...
-
Customer Service Representative
3 days ago
Islamabad, Islamabad, Pakistan MAKJ International Group Full timeThis is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize scripts and adapt quickly to changes in customer needs.Job...
-
Customer Service Representative
4 days ago
Islamabad, Islamabad, Pakistan Textar Technologies Full timeJob DescriptionThe primary role of the customer service representative is to interact with customers to address their concerns, answer their questions, and assist them with their needs. A customer service representative will often make quotations, answer customer phone calls and emails, and respond to customers' questions and concerns.Job...
-
Customer Service Representative
20 hours ago
Islamabad, Islamabad, Pakistan Pulse Logic Full timeCustomer Service Representative Pulse Logic, Pakistan As a Customer Service Representative at Pulse Logic, you will play a pivotal role in ensuring our customers receive the best possible service. Your responsibilities will include:Customer Interaction: Engage with customers via phone, email, or chat to address inquiries, provide information, and resolve...
-
Customer Service Representative
2 weeks ago
Islamabad, Islamabad, Pakistan beBeeCustomerService Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the frontline point of contact between our company and its customers, ensuring that their inquiries, concerns, and issues are handled efficiently and professionally.Key Responsibilities:Handle inbound and outbound customer...
-
Customer Service Representative
23 hours ago
Islamabad, Islamabad, Pakistan beBeeComplaints Full timeCustomer Service RepresentativeWe are seeking an experienced and skilled customer service representative to join our team.The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong ability to resolve customer complaints in a professional and courteous manner.This role involves...