
Ecommerce Executive
4 weeks ago
- You will be tasked with emailing, calling or sending SMS for confirmations
- You will be tasked with responding to customers on WhatsApp/Calls/SMS and resolving complaints
- You will be in charge of resolving orders with out-of-stock issues
- You will be required to coordinate with companies for stock purchasing
- Data entry work
This is a full-time job.
Timings are Monday to Saturday (10 AM to 6 PM)
Familiar with ecommerce platforms (specifically Shopify but being familiar with any platform is a positive)
Familiar with spreadsheets (specifically Google Sheets but MS Excel or any other should be fine)
Customer service basics (know how to greet, respond and handle customer queries and complaints)
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Ecommerce Marketing Specialist
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