Technical Support Lead

20 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

Technical Support Specialist - Garment Production

Job Overview

This position involves working closely with cross-functional teams to ensure that garment production meets high-quality standards. The successful candidate will possess excellent problem-solving skills and attention to detail.

Main Responsibilities
  1. Kickoff and line review precautions to prevent delays
  2. Identify and resolve critical technical issues promptly, prioritizing children's safety
  3. Communicate technical specifications effectively to vendors
  4. Solve complex technical problems related to product styling
  5. Manage sample evaluation processes, focusing on fit and pattern performance
  6. Collaborate with vendors to address fabric and trim-related issues
  7. Conduct thorough inspections of sample designs and constructions
  8. Ensure precise measurements and accurate fit
  9. Document feedback and suggestions for improvement
  10. Operate the PLM system to upload sample reports and track progress
  11. Review prototype designs and propose modifications
  12. Facilitate virtual customer fit sessions with vendors
  13. Resolve technical issues reported by customers
  14. Follow up on pattern corrections with vendors in a timely manner

Vendor Enhancement Management

Implement process improvements to optimize factory utilization, learn from safety incidents, and enhance overall productivity.


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