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20 hours ago
Technical Support Specialist - Garment Production
Job OverviewThis position involves working closely with cross-functional teams to ensure that garment production meets high-quality standards. The successful candidate will possess excellent problem-solving skills and attention to detail.
Main Responsibilities- Kickoff and line review precautions to prevent delays
- Identify and resolve critical technical issues promptly, prioritizing children's safety
- Communicate technical specifications effectively to vendors
- Solve complex technical problems related to product styling
- Manage sample evaluation processes, focusing on fit and pattern performance
- Collaborate with vendors to address fabric and trim-related issues
- Conduct thorough inspections of sample designs and constructions
- Ensure precise measurements and accurate fit
- Document feedback and suggestions for improvement
- Operate the PLM system to upload sample reports and track progress
- Review prototype designs and propose modifications
- Facilitate virtual customer fit sessions with vendors
- Resolve technical issues reported by customers
- Follow up on pattern corrections with vendors in a timely manner
Vendor Enhancement Management
Implement process improvements to optimize factory utilization, learn from safety incidents, and enhance overall productivity.
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