Technical Support Manager

5 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Summary

We are seeking a skilled Technical Support Manager to lead our client onboarding and technical support efforts for CoreMedix HIMS Software. This role requires strong leadership skills, technical expertise, and customer relationship management to ensure seamless service delivery.

Key Responsibilities:

  • Manage issue resolution, act as an escalation point, and conduct root-cause analysis.
  • Oversee onboarding, software setup, and configuration per client needs.
  • Conduct product demos, training sessions, and update training materials.
  • Lead and mentor the customer success team, assign tasks, and monitor performance.
  • Provide remote and on-site support, including travel as needed.
  • Handle software installations, configurations, and networking setups.
  • Ensure customer satisfaction, retention, and collect feedback for improvements.

Requirements:

  • Proven experience in customer success, technical support, or client onboarding.
  • Strong knowledge of HIMS/EMR software and IT troubleshooting.
  • Excellent leadership, communication, and multitasking skills.
  • Willingness to travel and work flexible hours.


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a highly motivated Technical Support Manager to lead our technical support team. The ideal candidate will have expertise in IT & networking, with a strong understanding of Routers, Switches and Domain Network Systems.Key ResponsibilitiesLeading and managing the technical support teamProviding technical support to employeesThe successful...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    About This Role:We are seeking a highly skilled IT professional to join our team as a Senior System Engineer.Key Objectives:To design, implement, and maintain effective IT systems that meet business needsTo provide expert technical support and guidance to staffTo stay up-to-date with emerging technologies and best practices in ITQualifications:Bachelor's...

  • Technical Support

    3 weeks ago


    Lahore, Punjab, Pakistan HR WAYS Full time

    About the job Technical Support & Training Specialist - Remote from LahoreTechnical Support & CRM Specialist (Remote from Lahore)Our Client:The Company is a blend of Digital plus Analytics, meaning its more than a click generator. That means we enable our clients to make informed decisions with in-depth marketing data that impacts their bottom line.Certified...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are looking for a Technical Support Professional to join our team.Job ResponsibilitiesManage customer VPS and dedicated servers and troubleshoot reported issues.Maintain databases and server backups.Familiarity with virtualization technologies such as Xen, XenServer, VMware, and Hyper-V.As a Technical Support Professional, you will be responsible for...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Overview:We are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance, troubleshooting and repairing computer systems, and managing operating systems. This is an exciting opportunity for a motivated individual who is looking to develop their...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are looking for experienced Level 1/ Level 2 support engineers with a profound knowledge of Linux and Windows.Job DescriptionYou will provide technical & customer support to our clients worldwide. You must have had extensive experience of technical support in this field and strong English communication skills.Responsibilities:Manage support system, live...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a skilled Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing technical assistance and support to installers by identifying, troubleshooting, and resolving technical issues.You will communicate with installers via phone, email, or chat and work closely with other...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Technical Support Specialist to deliver top-notch technical support for our asset management software.This role involves resolving customer inquiries, diagnosing technical issues, and ensuring high levels of customer satisfaction through email, chat, and phone interactions in a fast-paced...


  • Lahore, Punjab, Pakistan Life At AcclivousByte Full time

    We are looking for a dedicated and technically proficient Support Engineer to join our team. In this role, you will be responsible for providing technical support for our Laboratory Information System (LIS), Billing Management System, resolving technical issues, and ensuring that all software components function efficiently. You will work closely with...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Description:We are seeking a skilled and dedicated professional to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.Key Responsibilities:Complete tasks assigned by the immediate supervisor in a timely manner.Act...