
Customer Relationship Manager
5 days ago
We are looking for a highly motivated individual to join our team as a Key Account Manager at Fiberlink (Pvt) Ltd.
About Our CompanyFiberlink (Pvt) Ltd is a well-established Data Network Operator & ISP in Pakistan, committed to delivering exceptional customer service and supporting business growth.
Job DescriptionThis role involves building strong relationships with existing customers, identifying opportunities for growth, and implementing effective solutions to meet their needs.
- Main Responsibilities:
- Manage all aspects of assigned customer accounts, ensuring timely and efficient resolution of queries and issues.
- Develop and maintain strong relationships with key customers, understanding their business requirements and preferences.
- Collaborate with cross-functional teams to deliver exceptional customer experiences and drive business growth.
- Analyze customer data and market trends to identify opportunities for upselling and cross-selling services.
- Communicate effectively with customers and internal stakeholders through various channels.
- Ensure accurate and timely invoicing for assigned customer accounts.
Key Skills:
- Proven track record of achieving sales targets and driving business growth.
- Excellent communication and interpersonal skills with the ability to build strong relationships.
- Strong analytical and problem-solving skills with the ability to think critically.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong organizational and time-management skills with the ability to prioritize tasks effectively.
- Proficiency in MS Office and other relevant software applications.
- Fluent English language skills with excellent written and verbal communication abilities.
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Customer Relationship Manager
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4 weeks ago
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