
Customer Service Ambassador
4 days ago
Job Overview
We are seeking a highly skilled Customer Service Representative to join our team. This is an excellent opportunity to provide top-notch service to our clients, ensuring their needs are met and exceeded.
About the Role
The successful candidate will be responsible for handling customer inquiries, requests, and complaints in a professional and courteous manner. They will also follow standard processes and procedures when providing solutions, taking complete ownership of each transaction to ensure end-to-end resolution.
Key Responsibilities
- Handle customer queries, requests, and complaints
- Follow standard processes and procedures
- Take ownership of transactions
- Improve customer experience
- Overcome objections and handle pushback
- Work effectively with colleagues
Qualifications
To be successful in this role, you will need:
- Natural empathy towards users
- Excellent verbal and written communication skills
- Detail-oriented approach
- A-Levels/Intermediate qualification
- Exceptional native or bilingual spoken and written English skills
Benefits
This role offers a competitive salary, flexible work schedule, and opportunities for growth and development.
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