
Remote Customer Service Expert
2 weeks ago
Customer Service Representative
This role requires a highly skilled and dedicated individual to manage client and employee schedules, ensuring seamless communication and prompt updates. Key responsibilities include serving as the primary contact for clients and employees, assigning clients to suitable employees, maintaining an up-to-date list of on-call and backup staff, and effectively managing schedule updates and changes.
Key Skills:
- Faultless verbal and written communication skills in English.
- Strong organizational skills with attention to detail.
- Ability to multitask and work independently in a dynamic environment.
- Pleasant and professional demeanor.
- Proficient in Microsoft Word and Excel.
Qualifications:
- Able to work 6 days a week with 9-hour shifts, including evening and night shifts.
- Available for continuous development and career advancement opportunities.
Benefits:
- Competitive salary + weekly attendance bonus.
- Paid holidays.
- Eid bonuses.
- Medical allowance.
- Vacation time.
Why This Role?
- Dynamic and supportive team environment.
- Remote work opportunities.
- Continuous growth and development possibilities.
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