Restaurant Host Liaison

4 hours ago

Karachi, Sindh, Pakistan Sage Hospitality Group Full time
Deliver Exceptional Customer Experiences

The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, is seeking a skilled Restaurant Host Liaison to join our team. As the first point of contact for our guests, you will create a warm and inviting atmosphere that sets the tone for their dining experience.

Your primary responsibility will be to maintain an efficient and courteous restaurant operation, ensuring seamless service delivery from arrival to departure. You will greet arriving customers, seat them, establish rapport, and assist with restaurant service. Additionally, you will receive and accurately process payment for restaurant charges, verifying accuracy of all items on guest checks and counting back change out loud for the protection of our guests and the restaurant.

We are looking for someone who possesses high school graduate level mathematical aptitude, knowledge of standard cash handling procedures, and familiarity with computerized cash register systems. Previous experience in a position with heavy cash handling responsibilities and customer service exposure is highly desirable.

Key Responsibilities:

  • Maintains a highly visible appearance in the restaurant during entire shifts, ensuring prompt and proper attention to guests.
  • Processes transactions on the computerized cash register, handling coins and writing utensils with ease.
  • Verifies accuracy of all items on guest checks, confirming correct pricing, discounts, and method of payment.
  • Elicits feedback from departing customers to improve the operation and increase customer base.

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