Training Expert for US Healthcare

6 days ago

Karachi, Sindh, Pakistan beBeeTrainer Full time $65,000 - $83,000
Job Summary

This role combines high-energy facilitation, individualized support, program management, and instructional refinement to meet evolving business needs.

The Training Facilitator plays a critical role in delivering impactful training experiences to associates in the U.S. healthcare domain. The facilitator will deliver engaging live and virtual sessions, support ongoing learner development, and collaborate cross-functionally for exceptional outcomes.

  • Conduct live virtual webinars and interactive training sessions on systems, processes, workflows, and soft skills.
  • Facilitate role-specific onboarding, orientation, and customer-specific training for new hires.
  • Lead live call-handling and patient interaction simulations.
  • Deliver professional learning aligned with adult learning principles.
  • Conduct one-on-one check-ins to track progress and offer personalized coaching.
  • Respond promptly to learner and stakeholder queries.
  • Provide actionable feedback for continuous improvement.
  • Partner with Talent Success Managers (TSMs) and Customer Success Managers (CSMs) to resolve performance issues and risk cases.
  • Maintain open, consistent communication and proactive follow-ups with learners.

Back-End (Operational & Development)

  • Support learners in navigating certification requirements and training pathways.
  • Assign relevant resources based on job role or customer-specific needs.
  • Maintain accurate training records, track performance, and analyze feedback for trends.
  • Identify skill gaps and implement training interventions.
  • Collaborate with the Talent Development team to enhance modules, materials, and delivery.
  • Leverage technology, AI tools, and healthcare platforms.
  • Contribute to new learning sessions on HIPAA compliance, cultural dynamics, and best practices.
  • Manage scheduling, reminders, attendance, and documentation for all sessions.
  • Report training outcomes and issues to stakeholders.
Required Skills and Qualifications
  • Bachelor's degree required.
  • 3–5+ years' experience in talent development, training delivery, facilitation, or related roles.
  • Solid understanding of U.S. healthcare workflows and compliance standards is preferred.
  • Strong facilitation, presentation, and communication skills for both live and virtual settings.
  • High energy, extroverted presence, and ability to motivate learners in dynamic environments.
  • Excellent interpersonal, problem-solving, and time-management abilities.
  • Proficiency with Zoom, Google Workspace, Microsoft Office, and learning management systems.
  • Adaptable, organized, and quick to learn new processes and technologies.
Why Join Our Organization?

We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.

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