E Commerce Quality Assurance Specialist

4 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

As a dedicated E-Commerce Quality Assurance Specialist, you will play a crucial role in ensuring the highest level of quality and accuracy for our products. Key responsibilities include:

Product Listing Audits:
  • Conduct regular audits to guarantee compliance with platform policies.
  • Verify the precision of product information, categorization, attributes, and descriptions.
  • Ensure high-quality images and enhanced content meet platform standards.
  • Analyze pricing strategies and conduct competitive analysis.
  • Address negative reviews and enhance customer satisfaction.
Conversion Rate and Sales Optimization:
  • Implement strategies to improve conversion rates and sales performance.
  • Provide insights based on audits to enhance listings and optimize performance.
  • Monitor and suggest improvements for better rankings and increased sales.
  • Identify and address risks of listing suppression or suspension.
  • Ensure adherence to platform guidelines to avoid penalties and maintain visibility.
Purchase and Returns Quality Auditing:
  • Audit purchase and return quality to ensure accuracy and customer satisfaction.
  • Analyze return reasons and purchase discrepancies to improve processes.
  • Implement processes to streamline returns and enhance the purchase experience.
Competitor Analysis:
  • Analyze competitors to improve product positioning and market advantage.
  • Provide recommendations for better market positioning and competitive advantage.
Reporting and Documentation:
  • Prepare detailed reports on audit findings, suggestions, and next steps.
  • Maintain accurate records of audits, changes, and improvements.
Support and Training:
  • Provide support and training on quality standards and best practices.
  • Assist in onboarding and guiding new team members.


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