
Manager of Operational Excellence
2 days ago
Job Requirements:
">We are seeking a highly analytical and strategic professional to join our Strategy & Planning team. As a Senior Manager, you will play a critical role in aligning multiple departments to provide insights, operational visibility, and strategic guidance to senior management.
Key Responsibilities:">- Act as the linchpin between departments, ensuring seamless coordination and alignment of initiatives.
- Provide data-driven insights and reports to senior management for better decision-making.
- Lead a team of analysts to extract, deep-dive into, and manipulate data to identify root causes and actionable insights.
- Ensure accurate and meaningful analysis for performance tracking and strategic decision-making.
- Provide daily operational visibility, ensuring smooth execution and performance tracking.
- Offer critical support during campaigns, identifying and mitigating risks related to ageing items and delivery performance.
- Support strategic projects aimed at increasing delivery speed and reducing errors, with a customer-centric approach.
- Identify key initiatives for shipping fee recovery, delivery speed enhancement, and error reduction across all logistics business units.
- Lead the end-to-end operations planning process, ensuring accurate monthly, quarterly, and yearly forecasts.
- Translate sales forecasts into operational volume-based activities for fulfillment and logistics teams.
- Assist in comparing forecasted budgets to actual financial performance, identifying discrepancies and reasons for variance.
- Conduct feasibility and ROI analyses to support business units on various strategic projects.
Requirements:
">- Experience: 3–5 years in Strategy & Planning, Operations, Logistics, or related fields.
- Education: Bachelor's/Master's degree in Business, Economics, Supply Chain, Data Analytics, or a related discipline.
- Analytical Skills: Strong expertise in data analysis, forecasting, and strategic decision-making.
- Leadership: Experience in leading teams and cross-functional coordination.
- Technical Proficiency: Advanced knowledge of Excel, SQL, Power BI, and data visualization tools is a plus.
- Problem-Solving: Ability to identify bottlenecks, optimize operations, and implement solutions effectively.
- Communication: Excellent stakeholder management, presentation, and reporting skills.
- International working environment in a start-up setting.
- A platform to learn from Alibaba's world-leading ecosystem.
- Rigorous training and exposure in team management, leadership, business analytics, and operations.
- An opportunity to train the next generation of business leaders in the 'tech' industry.
- Competitive salary and incentive package.
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