Operations Excellence Specialist

22 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

Job Specification

We are seeking a highly skilled and motivated individual to fill the role of Assistant Service Manager. The ideal candidate will possess excellent communication skills, strong problem-solving skills, and confidence, patience, politeness, tact, and diplomacy when dealing with difficult situations.

The successful candidate will work closely with the National Service Manager (NSM) to devise strategies to achieve repair/revenue targets/KPIs, forecast future targets, and develop plans to enhance Customer Service Department (CSD) staff performance. They will also assist in formulating, implementing, and improving service standards to build a positive environment aligned with our vision for a memorable customer experience.



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