
Sales and Customer Engagement Expert
19 hours ago
**About the Role**
We are looking for a motivated sales representative to join our team and contribute to our success. As a sales and customer engagement expert, your primary responsibility will be to create and manage product listings on Facebook Marketplace.
Main Responsibilities:- Create engaging product listings that showcase high-quality images and detailed product information.
- Proactively engage with potential customers through direct messages and comments, providing them with prompt and helpful responses.
- Develop and implement effective sales strategies tailored to the online marketplace, focusing on maximizing exposure and driving sales.
- Analyze market trends and competitors on Facebook Marketplace to identify opportunities for growth and improvement.
- Manage order processing, including payment collection, delivery arrangements, and customer feedback management.
- Foster relationships with customers to encourage repeat business and referrals.
- Maintain accurate records of sales activities, customer interactions, and inventory levels, providing regular updates to management.
To excel in this role, you should have:
- Excellent communication and interpersonal skills.
- The ability to analyze problems and develop creative solutions.
- Proficiency in Facebook Marketplace and its features.
- Familiarity with computers and software applications.
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