Client Care Coordinator

5 days ago


Lahore, Punjab, Pakistan Mass Logistics Full time

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same?

Job Description

As a Client Care Coordinator at Mass Logistics, you'll play a critical role in ensuring seamless communication between clients and our team.

Responsibilities
  1. Provide expert-level customer service and support via various channels, including phone, email, and chat.
  2. Assist clients with inquiries related to logistics and accounting services, providing clear and concise information.
  3. Resolve customer issues and complaints in a timely and professional manner, maintaining a high level of customer satisfaction.
Benefits
  • Dynamic work environment that fosters growth and development
  • Prioritization of client satisfaction and service excellence
  • Opportunities for career advancement and professional growth


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