
Remote Client Relationship Manager
4 days ago
We are looking for an experienced Upwork Manager to lead our freelance operations on the Upwork platform.
The ideal candidate will have a proven track record of successfully managing Upwork profiles, securing projects, and working with freelancers. Key responsibilities include:
- Profile Management: Oversee and optimize our Upwork profile to reflect our values, expertise, and services effectively
- Client Acquisition: Research and identify potential clients, write compelling proposals, and secure new projects to drive growth
- Client Communication: Handle client interactions, maintain ongoing relationships, and ensure client satisfaction throughout the project lifecycle
- Team Management: Coordinate and manage a team of freelancers to ensure timely project completion and high-quality deliverables
- Contract Management: Negotiate contracts, set expectations, and manage the billing and payment process
- Reporting and Analytics: Track project metrics and provide reports on performance, revenue, and client feedback
We offer a dynamic and collaborative work environment, opportunities for professional growth, and a competitive compensation package.
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