Business Process Integration Specialist

3 days ago

Lahore, Punjab, Pakistan beBeeDevelopment Full time 8,000,000 - 15,000,000
Product Development Specialist

The role of Product Development Specialist plays a pivotal part in bridging the gap between business requirements and technical execution, focusing primarily on CRM system development.

This specialist will thrive in an environment where they can understand how business processes function, ask questions, and propose practical solutions.

Key Responsibilities:
  • Project Coordination & Stakeholder Management
  • Liaise between business stakeholders and the tech/development team to document and translate business needs into CRM product requirements
  • Coordinate CRM feature development timelines, ensuring key milestones are met with quality and within scope
  • CRM System Improvement & Development
  • Collaborate with teams to propose new features or modifications to existing CRM functionalities based on feedback, audits, and business requirements
  • Drive innovation and ensure ongoing optimization of CRM tools to enhance user experience and effectiveness
  • Process Audit, Compliance & Reporting
  • Routinely monitor and audit CRM usage across departments to identify gaps, inefficiencies, or misuse
  • Generate regular reports on CRM development progress, user adoption, and operational impact
  • Support creation, implementation, and enforcement of CRM usage policies and operational standards
  • Operational Support & Problem-Solving
  • Support internal teams by analyzing existing workflows and proposing process improvements through CRM or other tools
Required Skills & Attributes:
  • Strong analytical thinking with solution-oriented mindset
  • Excellent communication and coordination skills
  • Basic understanding of business workflows and how systems support operations
  • Proficient in using data analytic & project management tools
  • Eagerness to learn and grow in areas of project management and process optimization
  • Ability to handle multiple tasks simultaneously in dynamic, fast-paced environment

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