Client Services Coordinator

7 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a highly skilled and dedicated professional to fill the role of Client Services Analyst.

This position is an excellent opportunity for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional customer service.

The ideal candidate will possess strong analytical skills, be proficient in PC applications such as Excel, and have excellent communication skills.

Responsibilities:

  • Ensure contract fulfillment to specifications of basic and routine reports for defined customers.
  • Review client data requirements with internal resources to ensure that basic product deliverables meet customer specifications, including timeliness and quality.
  • FOLLOW IQVIA DATA VERIFICATION PROTOCOLS.
  • Research, analyze, and respond to client inquiries that are routine in nature.
  • Provide support to the team for client service meetings at customer sites.
  • MAY PRODUCE AD-HOC STUDIES ON DEMAND.

Qualifications:

  • Bachelor's Degree required.
  • Two (2) years related work experience required.
  • Experience in an IQVIA role preferred and pharmaceutical experience preferred.
  • Proficient in PC applications such as Excel.
  • Ability to communicate effectively with various levels in the organization.
  • Demonstrate problem-solving, analytical, and strong customer service skills.


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