Patient Services Coordinator

4 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Description

We are seeking a highly skilled Patient Services Coordinator to join our team. As a key member of our healthcare staff, you will be responsible for providing exceptional patient care and administrative support.

Responsibilities
  1. Schedule appointments for patients in a timely and efficient manner, ensuring minimal wait times.
  2. Greet patients and make them feel comfortable in our reception area, creating a welcoming atmosphere.
  3. Collect and process patient information, including clinical, financial, and demographic data, ensuring accuracy and completeness.
  4. Maintain accurate and up-to-date patient records, adhering to relevant regulations and guidelines, with a focus on maintaining confidentiality.
  5. Check patients in and out, ensuring a seamless experience, with a focus on efficiency and productivity.
  6. Handle payment processing, following up with patients regarding test results and scheduling follow-up appointments, with a focus on excellent customer service.
  7. Provide exceptional customer service, answering phone calls and responding to inquiries in a professional and empathetic manner, with a focus on building strong relationships.
  8. Ensure the reception area remains clean and organized, maintaining a high level of standards, with a focus on attention to detail.
  9. Support administrative tasks, such as filing and data entry, to ensure efficient operations, with a focus on accuracy and timeliness.
  10. Perform phlebotomy procedures, including drawing blood samples from patients, under the guidance of trained professionals, with a focus on safety and efficacy.


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