
Patient Support Coordinator
4 weeks ago
CareHub empowers medical facilities in the US with a broad range of HIPAA-compliant back-office solutions and care-gap closure services.
The Role
You will be responsible for:
Key Responsibilities:- Serve as the primary point of contact for patients, addressing their queries and concerns promptly.
- Coordinate appointments, follow-ups, and treatment plans with healthcare providers and patients.
- Provide patients with clear information about their medical procedures, treatments, and medications.
- Ensure accurate documentation of patient interactions and maintain updated records in the system.
- Collaborate with clinical teams to address patient needs and ensure timely service delivery.
- Offer emotional support and guidance to patients and their families.
- Monitor patient feedback and work to enhance patient satisfaction.
- Ensure compliance with healthcare policies, procedures, and confidentiality standards, as well as perform scribing tasks.
Ideal Profile
- Must possess an M.B.B.S. degree.
- Fluent in spoken English.
- On-site position available.
Work Schedule: Night shift based in Karachi.
What's on Offer?
- Work alongside & learn from best in class talent.
- Flexible working options.
- Excellent career development opportunities.
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