Patient Support Coordinator

4 weeks ago


Karachi, Sindh, Pakistan CareHub (previously Tribe Healthcare) Full time

CareHub empowers medical facilities in the US with a broad range of HIPAA-compliant back-office solutions and care-gap closure services.

The Role

You will be responsible for:

Key Responsibilities:
  • Serve as the primary point of contact for patients, addressing their queries and concerns promptly.
  • Coordinate appointments, follow-ups, and treatment plans with healthcare providers and patients.
  • Provide patients with clear information about their medical procedures, treatments, and medications.
  • Ensure accurate documentation of patient interactions and maintain updated records in the system.
  • Collaborate with clinical teams to address patient needs and ensure timely service delivery.
  • Offer emotional support and guidance to patients and their families.
  • Monitor patient feedback and work to enhance patient satisfaction.
  • Ensure compliance with healthcare policies, procedures, and confidentiality standards, as well as perform scribing tasks.

Ideal Profile

  • Must possess an M.B.B.S. degree.
  • Fluent in spoken English.
  • On-site position available.

Work Schedule: Night shift based in Karachi.

What's on Offer?

  • Work alongside & learn from best in class talent.
  • Flexible working options.
  • Excellent career development opportunities.
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