Client Relationship Manager

24 hours ago


Lahore, Punjab, Pakistan Dengage Full time

Job Description

The Technical Support Advisor will serve as a critical link between Dengage and our clients, providing exceptional support and ensuring seamless integration of our technical solutions.

This role requires a unique blend of technical expertise, interpersonal skills, and business acumen, enabling the candidate to effectively collaborate with clients and internal teams.

Key Responsibilities:

  • Facilitate client onboarding and integration processes.
  • Manage client expectations and provide regular updates.
  • Resolves technical issues promptly and effectively.
  • Collaborate with internal departments to ensure timely issue resolution.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a focus on efficiency.
  • Proactive attitude with a commitment to learning and professional growth.
  • Ability to work independently and collaboratively within a team.
  • Working knowledge of technical concepts including SQL, Javascript, and APIs.
  • Previous experience in technical support or integration roles.
  • Demonstrated history of successful client issue resolution.
  • Graduation degree preferred in a relevant field.


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