
Help Desk Specialist
5 days ago
We are seeking an entry-level Computer Support Specialist to join our growing team in Gujrat, Pakistan. The ideal candidate will have a strong understanding of computer hardware components and operating systems.
Key responsibilities include:
- Providing technical support and assistance to customers via phone, email, and in-person
- Troubleshooting hardware and software issues for clients
- Installing, configuring, and maintaining computer systems and peripherals
- Setting up new user accounts, passwords, and profiles
- Educating users on basic computer functions and troubleshooting techniques
- Escalating complex issues to senior technicians when necessary
Requirements for this role include:
- A Bachelor's degree in Computer Science or a related field
- Excellent communication skills with a customer-oriented approach
- Ability to work independently as well as part of a team
- Strong problem-solving skills
- Willingness to learn new technologies
Salary: Competitive remuneration package.
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