
Solution Specialist
6 hours ago
Solution Specialist
About the RoleWe are seeking a customer-centric Solution Specialist to strengthen our Product Support Team. As a first point of contact for internal and external customers, you will provide Level 1 support and troubleshoot customer queries across various communication mediums.
Main Responsibilities- Respond to customer inquiries and provide timely solutions or escalate to Level 2 support as needed.
- Create tickets with complete requirements and assign tasks to relevant teams in a timely manner.
- Manage ticket cycles by prioritizing items and keeping close follow-ups.
- Excellent communication skills in English.
- Positive Can-DO attitude and ability to work under pressure.
- Organized, thorough, and process-driven approach.
- Competent in computer systems and technologies, including MS Office, Jira, JSM, Confluence, and Postman.
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Front Sales Specialist
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Bark Front Sales Specialist
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Customized ERP Solutions
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Fintech Solutions Strategist
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Bark Front Sales Specialist – Mobile Application
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SAP Solutions Specialist
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Experienced Chat Support
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Sales Specialist: Bark Solutions Advocate
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Solar Energy Solutions Promoter
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