Implementation and Integration Lead

3 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

ServiceNow Technical Lead

We are seeking a highly skilled ServiceNow Implementation Specialist to develop, configure, and implement multiple ServiceNow solutions. The ideal candidate will have extensive expertise in ServiceNow platforms, system integration, and front-end development, ensuring high-quality project delivery and client satisfaction.

Main Responsibilities:

  • Develop, configure, and implement ServiceNow solutions across IT, Employee, and Customer workflows.
  • Lead technical design workshops to understand customer needs.
  • Create detailed solution design documents, including integration specifications.
  • Develop and implement technical solutions, conducting component integration tests.
  • Provide mentorship and share knowledge on ServiceNow best practices.
  • Maintain project documentation and ensure high-quality standards.
  • Offer structured solutions and recommendations for complex business challenges.
  • Assist in sales and presales activities, including opportunity identification and client demonstrations.
  • Engage with clients to align ServiceNow solutions with digital transformation goals.
  • Participate in project planning, risk identification, and implementation strategies.
  • Ensure all deliverables meet compliance, customer requirements, and high-quality standards.

Requirements:

  • 7+ years of experience in ServiceNow implementation projects.
  • Certified Implementation Specialist (CIS) in at least two of the following: ITSM, CSM, HRSD, ITOM, GRC, or ITBM.
  • Strong front-end development experience with HTML, CSS, AngularJS, Java, and JavaScript.
  • Expertise in system integration using web services, XML, AJAX, CSS, HTTP, REST/SOAP.
  • Experience in extending the ServiceNow schema for custom applications.
  • Ability to work independently or in a team, meeting deadlines with strong problem-solving skills.
  • Adaptability to changing priorities and project requirements.
  • Strong stakeholder engagement and relationship-building skills.
  • Excellent verbal and written communication skills.
  • Eagerness for continuous learning and certifications via the Partner Now Learning Portal.

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