IT Helpdesk Technician

3 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time
About the Role

We are seeking an IT professional to join our team as a Technical Service Representative. The successful candidate will be responsible for providing technical support and assistance to customers, responding to queries and resolving issues in a timely and efficient manner.

The ideal candidate will have strong communication skills, be able to work effectively in a team environment and possess a good understanding of computer systems and technology.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email and chat.
  • Respond to customer queries and resolve issues in a timely and efficient manner.
  • Work collaboratively with other teams to resolve complex technical issues.
  • Stay up-to-date with new technologies and developments in the field.

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