Drive Business Growth as a Skilled Client Communications Expert

1 week ago

Shalimar Tehsil, Pakistan beBeeCommunications Full time
Unlock Your Potential as a Client Communication Specialist">

We are seeking a highly motivated and experienced Client Communication Specialist to join our team. In this role, you will play a crucial part in driving business growth and success by identifying and pursuing new opportunities, building and nurturing client relationships, and promoting our software solutions and services.

  • New Business Acquisition:
  • Prospect for new business opportunities through various platforms, such as LinkedIn, AngelList, Apollo, Crunchbase, and Upwork, where projects worth $10k-$25k or more can be found.
  • Conduct market research and analysis to identify customer needs, trends, and competitors' activities.
  • Qualify leads, conduct sales presentations, and engage in effective sales strategies to build a strong sales pipeline.
  • Client Relationship Management:
  • Develop and maintain strong relationships with existing clients, understanding their needs, and identifying opportunities for upselling or cross-selling.
  • Act as a trusted advisor to clients, providing them with insights, recommendations, and solutions to their business challenges.
  • Regularly communicate with clients, ensuring customer satisfaction, addressing concerns, and proactively seeking feedback.
  • Proposal Development and Negotiation:
  • Prepare and deliver persuasive sales proposals, presentations, and product demonstrations to potential clients.
  • Produce clear, concise, and well-structured documentation, such as SRS (Software Requirements Specification), BRD (Business Requirements Document), BPR (Business Process Reengineering), and user manuals, communicating project specifications, business processes, and user instructions.
  • Collaborate with the technical team to develop customized software solutions that meet client requirements.
  • Negotiate contract terms and conditions, pricing, and other commercial aspects to secure profitable deals.

Key qualifications include a bachelor's degree in computer science, marketing, or a relevant field, proven track record in software sales or business development, experience with international markets, particularly in the USA, and strong knowledge of software solutions, industry trends, and emerging technologies.

Additional benefits include medical reimbursement, in-house and outdoor games/activities, free food from the company, casual and sick paid leaves, leave encashment, competitive compensation and benefits, employee performance-based bonuses, employee referral bonus, occasional bonuses and gifts, Monday to Friday workdays, on-site job, 7:00 PM to 4:00 AM job timings, and Bahria Town Phase 4, Rawalpindi location.

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