Pharmacy Operations Manager

4 days ago


Gujranwala, Punjab, Pakistan Servaid Pharmacy (Pvt) Ltd. Full time
Job Title

We are seeking a highly skilled and experienced Pharmacy Manager to join our team at Servaid Pharmacy (Pvt) Ltd. in Pakistan.

The ideal candidate will have a strong background in retail pharmacy management, with excellent leadership and customer service skills.

Responsibilities
  • Ensure exceptional customer service, including effective complaint handling.
  • Achieve sales targets for the designated pharmacy location.
  • Maintain proper stock displays and ensure first-in, first-out inventory rotation.
  • Oversee the display of new products and restock shelves as needed.
  • Conduct random audits according to the agreed plan.
  • Cash handover and consumer items audit during shift transitions.
  • Perform cash closing and handover tasks on a shift-by-shift basis.
  • Control store stock loss within set targets.
  • Timely cash settlement and deposits into banks for each shift.
  • Address underperforming staff and provide coaching and support as needed.
  • Highlight top sellers and new collections prominently in-store.
  • Verify item data entry before handing over to customers.
  • Ensure proper stocking, dusting, and rack setup.
  • Supervise shift staff and work collaboratively as part of a team.
  • Record near-expiry products accurately as per SOP.
  • Verify received stocks properly.
  • Handle returns within 7 days and log them from the branch manager's account.
  • Provide training to staff on job descriptions and counter efficiency.
  • Cross-verify expiries.
  • Maintain employee duty rosters.
  • Work on pharmacy layout and display.
  • Familiarize yourself with the company's software, Candela.
  • Perform data sinking activities.
  • Maintain Schedule E and Schedule D records.


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