User Experience Architect

3 days ago


Hyderabad City Taluka, Pakistan beBeeWebExperience Full time $100,000 - $125,000
Job Description

We are seeking a highly skilled Web Experience Architect to join our team. As a key player in the Service Management department, you will be responsible for optimizing user experience for content navigation and discovery within the Employee Center Pro.

In this role, you will focus on enhancing taxonomy, topic pages, and UI/UX design layers, as well as refining AI search capabilities to improve content discovery and user engagement. You will work closely with cross-functional teams to ensure that solutions align with business objectives and enhance overall service delivery.

As a Web Experience Architect, you will have the opportunity to apply your expertise in HTML, CSS, JavaScript, and AngularJS to advise on crafting outstanding web designs and improve user interaction within the Employee Center Pro. You will also lead the design and implementation of AI-enhanced search functionalities, ensuring optimal search accuracy and efficiency within the ServiceNow environment.

Required Skills and Qualifications
  • 7+ years' experience in web design and development with a proven portfolio in designing user-centric web applications.
  • Deep expertise in front-end technologies including HTML5, CSS3, JavaScript, and frameworks like AngularJS.
  • Strong understanding of web analytics, SEO principles, and their application in a corporate environment.
  • Experience with the ServiceNow platform, particularly with Employee Center Pro, including its taxonomy, topic pages, and content strategies.
Benefits

This role offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Others

Collaboration and stakeholder engagement are critical components of this role. You will serve as the bridge between technical teams and non-technical stakeholders, ensuring clear communication and effective project outcomes.



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