
Client Relations Expert
20 hours ago
Schedule Coordination:
We require a detail-oriented and organized Customer Service Representative to coordinate schedules for clients and employees. This involves ensuring all shifts are covered at least one week in advance, communicating schedule updates to employees and managers, and monitoring the scheduling portal for accuracy.
Responsibilities:
- Coordinate employee schedules to meet client needs.
- Update the scheduling portal to ensure accurate information.
- Collaborate with team members to address scheduling conflicts and ensure adequate staffing.
- Communicate effectively with clients and employees regarding schedule changes and updates.
- Ensure compliance with company policies and procedures.
Requirements:
- Excellent organizational and communication skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills to address scheduling conflicts.
- Proficient in Microsoft Word and Excel.
- Availability to work flexible hours, including evenings and nights.
Benefits:
- Competitive compensation package.
- Opportunities for career advancement.
- Comprehensive benefits package.
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