
Operations Coordinator
2 days ago
We are seeking an experienced Night Floor Manager to manage and lead a team of telemarketers during night shifts. The successful candidate will be responsible for ensuring productivity and performance goals are met, while maintaining a positive and productive work environment.
About the Role:
The Night Floor Manager will oversee day-to-day operations, monitor calls, provide feedback for performance improvement, and ensure compliance with company policies and industry regulations. The role requires strong leadership and team management abilities, excellent communication and interpersonal skills, and a basic understanding of telemarketing processes. The ideal candidate should also possess problem-solving aptitude and the ability to work under pressure.
Key Accountabilities:
- Supervise and coordinate night shift operations.
- Manage and lead a team of telemarketers.
- Monitor calls and provide feedback.
- Ensure compliance with company policies and industry regulations.
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Operations Coordinator
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