Call Center Support Role

21 hours ago

Lahore, Punjab, Pakistan beBee Careers Full time
Call Center Support Role

We are looking for an experienced Call Center Support representative to join our team.

This role involves providing exceptional customer service and support to our clients via phone, email, and chat. The ideal candidate will have a proven track record of delivering high-quality service, meeting targets, and exceeding client expectations.

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing solutions that meet the client's needs. They will also be required to maintain accurate records of all interactions and contribute to the development of process improvements.

The Call Center Support representative will work closely with other departments to ensure seamless delivery of services. They will also be required to stay up-to-date with industry trends and developments to provide expert advice to clients.

Key requirements for this role include:

  • Proven track record of delivering high-quality customer service
  • Ability to meet targets and exceed client expectations
  • Excellent communication and interpersonal skills

Requirements:

The ideal candidate will have a bachelor's degree in a related field and at least 1 year of experience in a call center or customer service role. They will also be highly motivated, with a passion for delivering exceptional customer service and driving business results.

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