AWS Cloud Operations Support Expert

3 days ago


Saddar Town, Pakistan Kalhost Full time

Kalhost is a leader in providing Platform as a Service (PaaS) solutions for hosting WordPress & Magento.

We are looking for Support Engineers with excellent communication skills to provide top-notch support to our growing client base.

Main Responsibilities
  • Deliver superior customer support through multiple channels
  • Deploy, automate, and troubleshoot services across our platform
  • Migrate applications to our Platform with seamless efficiency
  • Develop and maintain scalable AWS Cloud environments
  • Create and update comprehensive documentation and Playbooks
  • Provide regular reports on maintenance and upgrade activities
Essential Qualifications

To succeed in this role, you must have:

  • Significant experience as a Hosting Support Specialist or similar role
  • A robust background in Linux-based servers and Virtualization
  • Familiarity with cPanel/WHM Control Panel
  • The capacity to swiftly adapt to new technologies and concepts
  • In-depth knowledge of the WordPress/Magento stack, including PHP and MySQL
  • A dedicated workspace with minimal distractions
  • Reliable high-speed internet connectivity

Bonus Skills

  • Fluency in writing Bash, Python, and Ansible scripts
  • Expertise in AWS
  • Understanding of Security and Penetration Testing fundamentals
What You'll Appreciate About This Role
  • Flexible work-from-home arrangement
  • Opportunity to engage with innovative technologies
  • Comprehensive medical insurance coverage
  • Reimbursement for certification exams
  • Ongoing professional growth and development opportunities
  • The chance to drive meaningful change in a rapidly growing organization

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