Client Interaction Specialist

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time
Role Overview:
As a Client Interaction Specialist, you will play a vital role in our customer service team, focusing on delivering exceptional customer support and ensuring that our valued customers receive the highest level of service. With 1-2 years of experience in customer support and proficiency in English verbal and written communication, as well as Excel proficiency, you will be responsible for responding promptly and professionally to customer inquiries, resolving complaints and issues efficiently, and providing accurate product and service information. Key responsibilities include maintaining accurate records, identifying areas for improvement, and collaborating with colleagues to drive results.

Main Responsibilities:
  1. Document all customer interactions accurately and efficiently.
  2. Analyze customer feedback to identify areas for improvement.
  3. Collaborate with colleagues to drive results and achieve customer satisfaction goals.

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