
Manager of Business Operations
6 hours ago
We are looking for a talented Manager Operations to lead our call center team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.
Key Accountabilities:- To develop and implement effective operational strategies to drive business growth
- To lead a team of 30-40 TSRs, 4-5 team leaders and 2 supervisors
- To build strong relationships with clients and stakeholders through effective communication and coordination
- To identify and implement process improvements to increase efficiency and reduce costs
The ideal candidate will be a strategic thinker with a proven track record of success in a similar role. They will possess excellent leadership, communication and problem-solving skills, with a strong ability to motivate and inspire their team.
Requirements:
- 2+ years of experience as a Manager in a Call Center
- Proven track record of success in a leadership role
- Excellent leadership, communication and problem-solving skills
- Strong ability to motivate and inspire a team
This is an excellent opportunity for a career-minded individual to take on a challenging role and make a meaningful contribution to our organization.
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