Sales Support Operations Leader

13 hours ago

Lahore, Punjab, Pakistan beBeeCustomer Full time


Our organization is seeking a seasoned professional to spearhead post-sales support operations.

If you're passionate about delivering exceptional customer experiences and possess strong leadership skills, we'd love to hear from you.

Key Responsibilities:
Oversee and manage the after-sales service team and operations
Ensure timely resolution of customer complaints and technical issues
Develop service strategies to enhance customer satisfaction and retention
Monitor service performance, analyze feedback, and implement improvements
Coordinate with technical, logistics, and sales teams for smooth service flow
Train, guide, and evaluate service team performance

Requirements:
Bachelor's degree in Business, Engineering, or related field
3–5 years of experience in after-sales/service management, preferably in energy, electronics, or related sectors
Strong communication, problem-solving, and leadership skills
Ability to manage teams, handle pressure, and ensure customer-centric outcomes

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