Senior Account Recovery Specialist

5 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Overview:

Credit Collection Specialist

We are seeking a skilled Credit Collection Specialist to join our team. As a key member of our collection department, you will play a critical role in managing the collection of large-dollar invoices and ensuring timely payments.

Key Responsibilities:

  • Focus on large-dollar invoices to ensure timely payments.
  • Manage customer interactions, prioritizing large-dollar balances and aged receivables.
  • Build positive relationships with customers, sales, and executives, escalating issues as needed.
  • Use credit hold to minimize risks and facilitate payments.
  • Determine when to forward accounts to collection agencies for bad debt write-offs.

Required Skills and Qualifications:

  • 1-2 years of relevant experience in corporate collections.
  • Large volume corporate collections experience is highly desirable.
  • Proficiency in managing large-dollar accounts and aged receivables.

Benefits:

  • A comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents.
  • Voluntary Pension Fund Scheme and EOBI.
  • Complimentary meals and access to an in-house gym.

Work Environment:

We offer a dynamic and collaborative environment where every team member is valued and supported. We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind.

About the Role:

This role involves handling disputes, placing accounts on credit hold when necessary, and transitioning customers to electronic billing systems. You will develop processes to reduce risks, streamline collections, and ensure efficient billing.

What You'll Do:

  • Develop positive working relationships with customers and sales executives.
  • Implement more efficient billing methods for customers when possible.
  • Automate invoicing processes using available tools to reduce costs and prevent billing issues.

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