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Service Excellence Coordinator

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Summary

The Service & Facility Manager will be responsible for leading a high-performing team, ensuring exceptional client experiences, and maintaining a state-of-the-art fitness facility. A minimum of 5 years of experience in gym/facility/service operations is required, along with hands-on experience managing trainer teams or class instructors.

Main Duties
  • Develop and implement effective strategies for trainer performance management and staff development.
  • Maintain a clean, safe, and well-maintained facility, including equipment, ACs, and infrastructure.
  • Coordinate vendor relationships, maintenance schedules, and shift management.