Night Support Representative

7 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Night Customer Support Position

We are looking for a Night Customer Support professional to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.

Key Responsibilities:

  1. Respond to customer calls and emails in a polite and professional manner.
  2. Resolve customer complaints and concerns in accordance with company policies.
  3. Maintain accurate records of customer interactions and transactions.
  4. Collaborate with colleagues to improve customer satisfaction ratings.
  5. Stay up-to-date with product knowledge and provide informed answers to customer queries.

Required Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and analytical thinking.
  • Proficiency in computer applications and call center software.
  • Ability to work flexible shifts, including nights.
  • Able to remain calm under pressure and meet deadlines.

Benefits:

Ongoing training and development opportunities, competitive salary, and a positive work environment.



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