
Night Support Representative
7 days ago
Night Customer Support Position
We are looking for a Night Customer Support professional to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner.
Key Responsibilities:
- Respond to customer calls and emails in a polite and professional manner.
- Resolve customer complaints and concerns in accordance with company policies.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with colleagues to improve customer satisfaction ratings.
- Stay up-to-date with product knowledge and provide informed answers to customer queries.
Required Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and analytical thinking.
- Proficiency in computer applications and call center software.
- Ability to work flexible shifts, including nights.
- Able to remain calm under pressure and meet deadlines.
Benefits:
Ongoing training and development opportunities, competitive salary, and a positive work environment.
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