Senior Linux Support Specialist

1 day ago

Lahore, Punjab, Pakistan beBeeLinux Full time 900,000 - 1,200,000
Job Description

We are seeking a highly skilled professional to provide technical support to our clients worldwide. This role requires an advanced understanding of Linux and Windows, as well as strong communication skills.

Key Responsibilities
  • Manage the support system, including live chat, phone calls, and support tickets/email.
  • Administer Linux servers, ensuring implementation, configuration, troubleshooting, security, and usage monitoring.
  • Provide customer support by maintaining and administering web hosting services and servers to support business operations and end users.
  • Follow up on customer issues via Helpdesk and offer necessary support.
Requirements
  • Proven problem-solving abilities with analytical thinking.
  • Strong knowledge of hosting control panels, such as cPanel, WHM, Plesk, etc.
  • A deep understanding of Linux servers and command-line interface.
  • Knowledge of shell scripting, web technologies, and virtualization technologies (Xen, XenServer, VMware, Hyper-V).
  • A minimum of 1.5 years of experience in web hosting and Linux server administration.
  • The ability to work independently and maintain databases and server backups.
Work Environment

This role reports to the Team Lead/Manager within the IT department.

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