Client Support Specialist

4 days ago


Gujranwala, Punjab, Pakistan Paklite Lighting Fixtures & Ballasts Full time

Paklite Lighting Fixtures & Ballasts is seeking a skilled Client Support Specialist to provide expert support to its clients.

Job Responsibilities

This role involves providing exceptional customer support through various channels, including phone, email, and face-to-face interactions.

  • Responding to client inquiries and resolving their issues in a timely and professional manner.
  • Developing and maintaining strong relationships with clients to ensure their needs are met.
  • Staying up-to-date with product knowledge and market trends to provide informed solutions.

The ideal candidate will have a strong background in customer service, with a proven track record of delivering high-quality support.

This role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Typical work activities include:

  1. Handling client inquiries and resolving their issues via phone, email, and face-to-face interactions.
  2. Developing and implementing effective solutions to resolve client issues.
  3. Collaborating with internal stakeholders to ensure seamless support delivery.

Paklite offers a competitive salary and benefits package, as well as opportunities for professional development and growth.



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