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Client Account Specialist
6 days ago
We are seeking a highly skilled Client Account Specialist to join our team at Pakson International Pvt Limited - BOSS Moulded Furniture. In this role, you will drive sales growth among existing client accounts through upselling and cross-selling initiatives.
As the primary point of contact for assigned customers, you will foster strong relationships built on trust and effective communication. Your ability to maintain long-term relationships with clients, ensuring their needs are met in a timely and satisfactory manner, will be essential.
You will communicate client demands and expectations to our organization, facilitating seamless service delivery. Additionally, you will forecast and track key performance indicators (KPIs) related to client account metrics, enabling data-driven decision making.
This role requires strong problem-solving skills, enabling proactive issue resolution. You will also need to handle rejection and maintain a professional demeanor in challenging situations.
- Key Responsibilities:
- Drive sales growth among existing client accounts.
- Maintain long-term relationships with clients.
- Communicate client demands and expectations.
- Forecast and track KPIs related to client account metrics.
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