Enterprise Integration Support Specialist

1 week ago


Hyderabad City Taluka, Pakistan beBee Careers Full time
Job Overview

This role involves providing support and administration for the Enterprise Integration Platform.

The ideal candidate will have a degree in computer science or engineering, as well as knowledge of DevOps, OpenStack, Azure, GCP, Kubernetes, Docker.

Additionally, they should be familiar with automation tools like Ansible, Jenkins, Terraform, Azure DevOps, or ArgoCD, and proficient in programming and scripting languages such as Python, Bash, Groovy.

A strong analytical and problem-solving skills are also required, along with practical knowledge of using SQL for data analysis.

About the Role

In this role, you will perform 2nd and 3rd level support on applications within the Integration area.

  • You will be responsible for support performance and follow-up in line with SLAs.
  • Plan and control your tasks using the ITSM tool.
  • Propose solutions to optimize process and teamwork efficiency.

You will also ensure support availability during agreed hours, share knowledge and document within the team, communicate proactively with the line-of-business regarding incidents, requests, and changes, and support other team members as needed.

This is an exciting opportunity to work in a multicultural, worldwide environment following the Follow the Sun schema.

Requirements
  • Degree in computer science, engineering, or equivalent.
  • Knowledge of DevOps, OpenStack, Azure, GCP, Kubernetes, Docker.
  • Familiarity with automation tools like Ansible, Jenkins, Terraform, Azure DevOps, or ArgoCD.
  • Proficiency in programming and scripting languages such as Python, Bash, Groovy.
  • Hands-on experience with Agile methodologies and tools like JIRA, Confluence.
  • Fluent in English, both written and spoken.
  • Strong analytical and problem-solving skills.
  • Practical knowledge of using SQL for data analysis.
  • Ability to quickly learn new technologies.


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