Senior Technical Support Representative

3 days ago


Gulshan Town, Pakistan Oxbridgedigital Full time

Oxbridgedigital requires a highly experienced IT professional to fill the position of Senior IT Support Executive.

The successful candidate will provide technical support to clients based outside Pakistan, working from an office setting.

Main Job Responsibilities:
  • Offer advanced technical support services with at least 5-8 years of experience in IT system support.
  • Prior experience in a call center environment is beneficial for this role.
  • Familiarity with MS Windows Systems, Servers, WAN/LAN, switches, routers, access points, and ticket handling systems is required.
  • Strong proficiency in Connectwise, Microsoft Outlook, Microsoft Teams, Google Meet, MS Word, and basic MS Excel skills are necessary.
  • Cisco and Fortinet Firewall experience is a valuable asset.

Essential Skills:

  • Superior spoken and written English communication skills are essential for effective collaboration.
Remuneration:
  • A competitive salary according to market standards, paid regularly.
  • House Rent Allowance
  • Mobile Phone bill and Internet Package coverage.
  • Traveling Allowance
  • Medical Allowance


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