Technical Help Desk Executive

3 days ago


Gulshan Town, Pakistan Oxbridgedigital Full time

Oxbridgedigital seeks a highly skilled individual to fill this challenging role as a Senior IT Support Executive.

The successful candidate will be responsible for providing technical support to clients based outside Pakistan, working from an office setting.

Main Job Duties:
  • Deliver high-quality technical support services with at least 5-8 years of experience in IT system support.
  • Prior experience in a call center environment is advantageous for this position.
  • Familiarity with MS Windows Systems, Servers, WAN/LAN, switches, routers, access points, and ticket handling systems is required.
  • Strong proficiency in Connectwise, Microsoft Outlook, Microsoft Teams, Google Meet, MS Word, and basic MS Excel skills are necessary.
  • Cisco and Fortinet Firewall experience is a significant plus.

Vital Skills:

  • Exceptional spoken and written English communication skills are critical for success.
Remuneration Package:
  • A competitive salary according to market standards, paid regularly.
  • House Rent Allowance
  • Mobile Phone bill and Internet Package coverage.
  • Traveling Allowance
  • Medical Allowance


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