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Reputation Management Specialist
2 weeks ago
Developing a strong online presence is crucial for businesses in today's digital age. As an Online Reputation Manager, you will play a vital role in enhancing our company's image and ensuring we stand out in a crowded market.
About the RoleThis is an exciting opportunity to join our team and take on the challenge of managing our online reputation. If you are a proactive digital expert with a passion for building positive brand images, we encourage you to apply.
Key Responsibilities:- Create and manage Google My Business profiles to improve our local search visibility
- Design and implement guest posting strategies to expand our digital footprint
- Monitor and address negative reviews across various platforms, turning feedback into opportunities for growth
- Enhance our online reputation through strategic content and review management
- Post and manage reviews on platforms like Trustpilot, Yelp, Sitejabber, and others
- Track, analyze, and report on reputation management performance using analytics tools
- Collaborate with marketing teams to align ORM strategies with broader branding initiatives
- Stay updated on industry trends, best practices, and emerging ORM techniques
- 1-2 years of experience in Online Reputation Management, Digital Marketing, or a related field
- Strong knowledge of Google My Business, review sites, and guest posting
- Excellent communication and customer service skills
- Ability to think critically and solve problems quickly
- Experience with reputation monitoring and analytics tools is a plus
- Bachelor's degree in Marketing, Communications, or a related field preferred