Chief Service Delivery Officer

3 days ago

Karachi, Sindh, Pakistan beBeeLeadership Full time 900,000
Job Overview

We are a leading international battery manufacturing company seeking an experienced Chief Service Delivery Officer to oversee service operations, ensure customer satisfaction, and strengthen support across regions.

Main Responsibilities:
  1. Manage and improve after-sales service operations to drive efficiency and customer loyalty
  2. Lead and train high-performing service teams for timely and quality support
  3. Foster strong relationships with dealers and distributors to expand market reach
  4. Monitor warranty claims, service quality, and customer feedback to inform strategic decisions
Key Skills and Qualifications:
  • Bachelor's degree in Mechanical/Electrical Engineering, Business, or related field
  • 5+ years of experience in after-sales/service operations (automotive/manufacturing preferred)
  • Exceptional leadership, problem-solving, and communication skills

This is a full-time position requiring frequent travel between locations.

Benefits:
  • Opportunity to drive business growth and customer satisfaction
  • Collaborative team environment with opportunities for professional development
  • Competitive compensation and benefits package

The successful candidate will be responsible for implementing process improvements and ensuring customer satisfaction.

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