Night Shift Customer Supporter

2 weeks ago


Karachi, Sindh, Pakistan beBee Careers Full time
About the Role:

We are seeking a highly skilled customer support specialist to join our team during the night shift. As a customer support specialist, you will be responsible for providing exceptional customer service via email, live chat, and freelance platforms.

The ideal candidate will have 1–3 years of customer support experience and strong written communication skills. They should be familiar with customer support tools and have experience working with freelance platforms.

Key responsibilities include providing real-time support, responding to inquiries, monitoring freelance accounts, and maintaining accurate records of customer interactions. The successful candidate will also ensure service-level agreements are met and identify recurring issues for improvement.

This is an excellent opportunity for someone who enjoys working independently and has excellent problem-solving skills. If you are a motivated and detail-oriented individual, we encourage you to apply.

Duties:
  • Provide customer support via various channels.
  • Respond to customer inquiries and complaints.
  • Monitor freelance accounts and engage with clients.
  • Maintain accurate records of customer interactions.


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