
Night Shift Customer Support Executive
1 day ago
We are seeking highly skilled Customer Support Representatives to work in a dynamic environment. As a representative, you will respond to customer inquiries, resolve issues, and maintain a positive company image.
Responsibilities:- Respond to customer inquiries via phone, email, or chat during the night shift.
- Provide information about products, services, and policies to assist customers effectively.
- Resolve customer issues through effective communication and problem-solving.
- Collaborate with other team members to address customer needs and resolve problems efficiently.
- Document customer interactions and transactions for record-keeping and analysis.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
- Work closely with sales and technical teams to coordinate responses and solutions for customers.
- Escalate priority issues to the appropriate channels for resolution.
Fluency in English is required.
Excellent communication and interpersonal skills are necessary.
Able to remain calm and professional under pressure.
Strong problem-solving skills and critical thinking abilities.
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Night Shift Sales Executive
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Night Shift Sales Executive
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