Medical Case Manager

24 hours ago


Islamabad, Islamabad, Pakistan Placidway Full time

We are seeking a skilled Clinical Case Manager to join our team in the EMEA/Asia region. As a Clinical Case Manager, you will be responsible for managing patient cases and responding to inquiries.

Main Responsibilities:
  • Managing patient cases from intake to resolution.
  • Processing all phases of the patient clinical assessments, handling diagnostics information, and liaising with international medical centers.
  • Ensuring exceptional patient experience through effective communication and coordination.
  • Conducting quarterly service provider reviews and building relationships.
  • Liaising with the global patient coordination team to ensure the highest level of patient satisfaction.
  • Working with other teams to provide comprehensive services.
  • Providing remote evaluation and coordination services to patients.
  • Managing customer pipeline using CRM applications.
  • Communicating clearly and professionally verbally and in writing.
  • Representing the company and its products in an ethical and professional manner.


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