
Digital Business Operations Specialist
2 days ago
Job Summary:
">Our organization seeks an experienced Digital Business Operations Officer to join our team. This is a key role that will be responsible for managing various digital operations and ensuring the smooth execution of social media campaigns.
">Key Responsibilities:
">- Develop and implement content calendars, ensuring timely publication of engaging data-driven content across all social media platforms.">
- Design and execute campaign-specific content strategies, incorporating seasonal themes, product launches, and TVCs, to drive brand awareness and customer engagement.">
- Manage listening queries and analyze dashboards to extract insights and monitor brand sentiment.">
- Oversee profile visuals, login credentials, and platform assets like YouTube playlists to maintain a professional online presence.">
- Provide solutions to customers through different digital touchpoints, handling complaints professionally and efficiently.">
Qualifications:
">- Education: MSc (Hons) Agriculture">
- Experience: 1-3 years in digital operations, social media management, or related field preferred.">
Skills Required:
">- Strong communication and coordination skills">
- Proficiency in social media tools (especially Emplifi)">
- Analytical mindset with basic understanding of dashboards and reports">
- Ability to manage multiple campaigns simultaneously">
- Familiarity with digital marketing trends and content creation">
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