Digital Business Operations Officer

2 days ago

Multan, Punjab, Pakistan Syngenta Full time
Job Description

Key Responsibilities:
  • Responsible for scheduling, moderating, and generating performance reports across all social media platforms.
  • Develop monthly content calendars and ensure weekly publishing of approved, data-led content.
  • Create and deliver campaign-specific content including seasonal themes, product launches, and TVCs.
  • Manage listening queries and dashboards to extract insights and monitor brand sentiment.
  • Handle profile visuals, maintain login credentials, and keep platform assets like YouTube playlists organized.
  • Customer Complaints Handling
  • Customer experience management through different digital touch points by providing solutions to the growers

Qualifications
  • Education Requirement: MSc (Hons) Agriculture
  • Experience: 1-3 years in digital operations, social media management, or related field preferred.

Additional Information

Skills Required:
  • Strong communication and coordination skills
  • Proficiency in social media tools (especially Emplifi)
  • Analytical mindset with basic understanding of dashboards and reports
  • Ability to manage multiple campaigns simultaneously
  • Familiarity with digital marketing trends and content creation
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